Privacy Policy – Online Health Center
Effective Date: Aug 2024 - Last Updated: July 2025
Prime Care (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, or services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, address.
Medical Information: Health history, symptoms, diagnoses, prescriptions, and medical records.
Account Information: Username, password, and account preferences.
Technical Information: IP address, browser type, device type, and cookies.
2. How We Use Your Information
We use your information to:
Provide virtual consultations and healthcare services.
Maintain accurate medical records.
Communicate with you about your appointments and care.
Improve our website, app, and services.
Comply with legal and regulatory requirements (including HIPAA or applicable laws).
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only with:
Licensed healthcare professionals involved in your care.
Service providers (e.g., secure video platforms, payment processors) under strict confidentiality agreements.
Legal authorities if required by law.
4. Data Security
We use industry-standard encryption, secure servers, and access controls to protect your data. While we take every precaution, no method of transmission or storage is 100% secure.
5. Your Rights
You have the right to:
Access and request a copy of your medical records.
Request corrections to inaccurate information.
Withdraw consent for non-essential data processing.
Request deletion of your account and personal data (subject to legal retention requirements).
6. Cookies and Tracking
We use cookies to enhance your experience and analyze site usage. You can manage cookies in your browser settings.
7. Third-Party Link
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
8. Children’s Privacy
Our services are not intended for children under 13 without parental consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Prime Care
Email: hello@example.com
Phone: -12466468776
Address: 2972 Westheimer Rd. Santa Ana, Illinois 85486